Terms and Conditions
This document outlines the Terms and Conditions (the "Terms") that govern your use of the digital marketing courses and services provided by 20 Minute Marketing. By purchasing a course from us, you agree to be bound by these Terms.
These Terms operate alongside, and not in place of, your rights as a consumer under New Zealand law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. Nothing in these Terms, including the choice of governing law, limits or excludes any right or remedy you have under those Acts where they apply.
Last updated: 28 September 2026.
Payment and Course Access
Fees and payment: Every course we offer is sold as a single, one-off payment. We do not offer subscriptions, payment plans or any recurring charge. All course fees are quoted in New Zealand dollars (NZD) and are charged in full at the time of purchase. 20 Minute Marketing is not registered for GST in New Zealand, so no GST is charged. The price shown is the full price you pay.
Access period: Your purchase gives you access to the course you bought for 12 months from the date of purchase. The full course is available to you immediately on purchase. Any updates we release to that course during your access period are included at no extra cost.
Tutor support: Tutor support is included for the duration of your access period.
Quality Guarantee and Refund Policy
We are confident in the value of our courses. If you are not satisfied, you may request a full refund within 30 days of your date of purchase. This applies to every course we sell.
To request a refund, contact us at [email protected] within that 30 day window. On receipt of your request we will refund your payment in full and end your enrolment and course access.
After 30 days from the date of purchase, payments are non-refundable unless otherwise specified in this policy or required under the Consumer Guarantees Act 1993.
Intellectual Property and Content Usage
Ownership: You acknowledge that all course content, including but not limited to videos, text, graphics, and course materials, is the intellectual property of 20 Minute Marketing and is protected under the Copyright Act 1994 (New Zealand) and applicable international copyright treaties. All intellectual property rights are owned and retained by us.
Restrictions: The course and all its materials are provided to you for your personal, non-commercial use only. You are strictly prohibited from copying, distributing, selling, or providing any course materials to third parties without our explicit written consent.
Licensing: Your purchase grants you a limited, non-transferable, and non-exclusive licence to access and use the course content for the duration of your access period as set out in the "Payment and Course Access" section. This licence does not grant you any ownership or intellectual property rights.
User Conduct and Restrictions
Lawful purpose: You agree to use our website and course for lawful purposes only and in accordance with all applicable laws, including the Harmful Digital Communications Act 2015.
Prohibited actions: You must not engage in any activity that could harm our website, other users, or our business. Prohibited actions include, but are not limited to, gaining unauthorised access to our systems, disrupting the user experience of others, or misusing our services in any way.
Professional behaviour: You are required to maintain respectful and professional conduct during all interactions with us and other users, including any course forums or communities. Harassment, abuse, or any form of disrespectful behaviour will not be tolerated.
Course Access and Liability
Access: Access to course materials is granted on receipt of full payment. We reserve the right to modify, suspend, or terminate a course at any time.
No accreditation: 20 Minute Marketing is not a registered private training establishment. Our courses are not approved or accredited by the New Zealand Qualifications Authority (NZQA), are not listed on the New Zealand Qualifications and Credentials Framework, and do not lead to a qualification or micro-credential. We make no claim of accreditation, recognition, or association with any regulator.
Liability and disclaimers: 20 Minute Marketing provides the courses on an "as is" basis. We do not guarantee any specific results from your completion of the course, as outcomes depend on many individual factors. We limit our liability to the fullest extent permitted by law for any loss, damage, or expense, direct or indirect, arising from your use of the courses. Nothing in this clause limits or excludes the Consumer Guarantees Act 1993 where you acquire our services as a consumer (other than for the purposes of a business).
Third-party platforms: Our courses may use third-party platforms or software, for example payment gateways and learning management systems. We disclaim all responsibility for any disruptions, technical issues, or other problems that may arise from your use of these third-party services, to the extent permitted by law.
Privacy
We collect, use, and store your personal information in accordance with the Privacy Act 2020 and our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.
Governing Law and Disputes
These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms will be subject to the jurisdiction of the courts of Victoria. This does not affect any right you have as a New Zealand consumer to make a claim under New Zealand law, including in the Disputes Tribunal of New Zealand for claims within its limits, or to contact the Commerce Commission about misleading or deceptive conduct.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
