Terms and Conditions

 

This document outlines the Terms and Conditions (the "Terms") that govern your use of the digital marketing courses and services provided by 20 Minute Marketing. By purchasing a course from us, you agree to be bound by these Terms.

These Terms are intended to operate alongside, and not in place of, your statutory rights as a consumer under New Zealand law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. Nothing in these Terms limits or excludes any rights or remedies you may have under those Acts where they apply.

 

Payment and Course Access

  • Fees & Payment: We offer digital marketing courses with three distinct tiers. You may purchase a course through a single, upfront payment or via a monthly payment plan over a period of 12 or 24 months. By proceeding with a purchase, you agree to the payment schedule associated with your chosen plan. All course fees are quoted and must be paid in New Zealand dollars (NZD) and are inclusive of GST where applicable.
  • Upfront Payment: If you choose a single, upfront payment, you will receive full access to the purchased course content for a period of two (2) years from the date of purchase.
  • Monthly Payment Plan: If you choose a monthly payment plan, you will receive access to a new course lesson as per the course plan, provided that all your monthly payments continue to be made and you have successfully progressed through any required assessments. The obligation to make monthly payments will continue for the entire 12 or 24-month period, regardless of whether you have progressed through each available lesson. You authorise us to charge your provided payment method on a recurring basis as per your subscription terms.

 

Quality Guarantee and Refund Policy

We are confident in the value of our courses. If you are on a Subscription Course Plan (monthly payments) and are not satisfied with the course's benefit to your small business after the first 30 days, you are eligible for a full refund of all monthly payments made up to that point, provided you submit your refund request within 14 days of the 30-day mark. To request a refund, you must contact us at [email protected]. Upon receipt of your request, we will process a refund and terminate your enrolment and course access. This guarantee applies only to Subscription Course Plans (monthly payments) and is not available for upfront single payments. All payments are non-refundable unless otherwise specified in this policy or required under the Consumer Guarantees Act 1993.

 

Failed Payments and Termination of Access

If a scheduled monthly payment fails, we will notify you at the contact details you provided during checkout and await new payment details.

In the event that you do not provide valid payment details within seven (7) days of the failed payment notification, your access to the course will be suspended, and this agreement will be terminated.

 

Intellectual Property & Content Usage

  • Ownership: You acknowledge that all course content, including but not limited to videos, text, graphics, and course materials, is the intellectual property of 20 Minute Marketing and is protected under the Copyright Act 1994 (New Zealand) and applicable international copyright treaties. All intellectual property rights are owned and retained by us.
  • Restrictions: The course and all its materials are provided to you for your personal, non-commercial use only. You are strictly prohibited from copying, distributing, selling, or providing any course materials to third parties without our explicit written consent.
  • Licensing: Your purchase grants you a limited, non-transferable, and non-exclusive licence to access and use the course content for the duration of your access period as outlined in the "Payment and Course Access" section. This licence does not grant you any ownership or intellectual property rights.

 

User Conduct & Restrictions

  • Lawful Purpose: You agree to use our website and course for lawful purposes only and in accordance with all applicable New Zealand laws, including the Harmful Digital Communications Act 2015.
  • Prohibited Actions: You must not engage in any activity that could harm our website, other users, or our business. Prohibited actions include, but are not limited to, gaining unauthorised access to our systems, disrupting the user experience of others, or misusing our services in any way.
  • Professional Behaviour: You are required to maintain respectful and professional conduct during all interactions with us and other users, including any course forums or communities. Harassment, abuse, or any form of disrespectful behaviour will not be tolerated.

 

Course Access & Liability

  • Access: Access to course materials is granted upon full payment or, for monthly payment plans, upon receipt of each successful payment. We reserve the right to modify, suspend, or terminate a course at any time.
  • Liability & Disclaimers: 20 Minute Marketing provides the courses on an "as is" basis. We do not guarantee any specific results from your completion of the course, as outcomes depend on many individual factors. To the fullest extent permitted by New Zealand law, we limit our liability for any loss, damage, or expense, direct or indirect, arising from your use of the courses. Nothing in this clause limits or excludes the application of the Consumer Guarantees Act 1993 where you are acquiring our services as a consumer (other than for the purposes of a business).
  • Business Use: Where you are acquiring our services for the purposes of a business, you agree that the Consumer Guarantees Act 1993 and sections 9, 12A, 13, and 14(1) of the Fair Trading Act 1986 do not apply, to the maximum extent permitted by law.
  • Third-Party Platforms: Our courses may utilise third-party platforms or software (e.g., payment gateways, learning management systems). We disclaim all responsibility for any disruptions, technical issues, or other problems that may arise from your use of these third-party services, to the extent permitted by New Zealand law.

 

Privacy

We collect, use, and store your personal information in accordance with the Privacy Act 2020 and our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.

 

Governing Law and Disputes

These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New Zealand.

For consumer disputes involving claims of $30,000 or less, you may also be entitled to make a claim through the Disputes Tribunal of New Zealand. For matters relating to misleading or deceptive conduct, consumers may contact the Commerce Commission of New Zealand.

 

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

 

Contact Us

If you have any questions about these Terms, please contact us at:

[email protected]